Privacy Policy

Last updated: 24/05/2025

Introduction

Welcome to IMRA plus ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

Optional Private Data (With Your Consent)

We may collect additional personal information only with your explicit consent:

  • Personal Identifiers: Name, email address, phone number
  • Location Data: GPS coordinates, approximate location (only when location services are enabled)
  • Camera/Photos: Images and videos (only when you choose to share them)

How We Use Your Information

Generic Data Usage

  • Improve app functionality and user experience
  • Troubleshoot technical issues
  • Provide customer support

Private Data Usage (When Provided)

  • Send notifications and updates (with your consent)

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Cloud storage and hosting services
  • Payment processing (if applicable)

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Enforce our terms of service
  • Protect our rights, privacy, safety, or property
  • Protect the rights, privacy, safety, or property of others

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication protocols
  • Secure data storage and transmission methods

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights and Choices

Data Access and Control

You have the right to:

  • Access the personal information we have about you
  • Update or correct your personal information
  • Delete your personal information (subject to certain limitations)
  • Withdraw consent for optional data collection
  • Request data portability

Communication Preferences

You can:

  • Opt out of promotional communications
  • Disable push notifications through your device settings
  • Manage privacy settings within the App

Location Data

You can:

  • Enable or disable location services through your device settings
  • Choose to share location data on a case-by-case basis

Data Retention

  • Generic Data: Retained for as long as necessary to provide our services and comply with legal obligations
  • Private Data: Retained until you request deletion or withdraw consent, unless required for legal compliance
  • Inactive Accounts: Data associated with inactive accounts may be retained indefinitely

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete such information immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.

Third-Party Services

Our App may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our App.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy in the App
  • Sending you a notification through the App or email
  • Updating the "Last updated" date at the top of this policy

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@imraplus.com

Data Protection Officer

For users in the European Union, we do not currently have a designated Data Protection Officer. Please direct all data protection inquiries to our privacy contact above.

Legal Basis for Processing (EU Users)

For users in the European Union, we process your personal data based on:

  • Consent: For optional private data collection
  • Legitimate Interest: For generic data to improve our services
  • Contract Performance: To provide services you've requested
  • Legal Obligation: To comply with applicable laws

This Privacy Policy is effective as of the date listed above and supersedes any prior privacy policies.